Connect: The Knowledge Network ("Connect," "we," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, create an account, submit forms, or register for events.
Information we collect
Depending on how you use the Site, we may collect:
- Account information such as name, email address, industry, and focus areas when you register
- Form submissions including contact requests, membership applications, and partner inquiries
- Event registration data such as event selections, attendance preferences, and associated email address
- Usage information such as pages viewed, referral source, device type, and approximate location derived from IP address
- Communications when you correspond with us or receive transactional emails
How we use information
We use collected information to:
- Provide, secure, and improve the Site
- Authenticate users and manage accounts
- Process applications, inquiries, and event registrations
- Send transactional messages such as sign-in links, registration confirmations, and cancellation notices
- Understand aggregate usage and improve content and programs
- Comply with legal obligations and enforce our terms
How we share information
We do not sell personal information. We may share information with service providers that help us operate the Site, including hosting, authentication, email delivery, analytics, and form processing partners. These providers may process data only to perform services on our behalf.
We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset transfer with appropriate safeguards.
Authentication and email
Connect uses Supabase for authentication and may deliver account-related email through configured SMTP providers such as Resend. Event registration emails are sent from Connect's transactional sending domain when you register for eligible events on the Site.
Data retention
We retain information for as long as needed to provide services, meet legal requirements, resolve disputes, and enforce agreements. Retention periods may vary by data type and business need.
Your choices
You may update certain account information from your account page where available. You may cancel event registrations through the Site or links provided in registration emails. You may contact us to request access, correction, or deletion of personal information, subject to applicable law and operational requirements.
Security
We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International visitors
If you access the Site from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
Children
The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above indicates when this policy was last revised.
Contact
Privacy questions or requests may be sent to support@connecttheknowledge.com.